Mandatory Password Change
Update: Do not change your password immediately. When the mandatory change is activated, Tuesday, July 22 night, you will be automatically prompted to change your password the next time you log in to our service. Changing your password now will not exempt you from the password change taking place Tuesday night.
Due to security concerns, our MLS system provider, Cotality, has issued this mandatory directive: All Matrix users will be prompted to change their passwords beginning the evening of Tuesday, July 22. Case sensitivity will be enabled for new passwords to enhance login security. Access to Matrix, OneHome, and all related services will ONLY be available in the United States and Canada.
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The Realtor® Store is open Mon. – Fri. 8:30 a.m. – 4 p.m.
Contact: 704-940-3126 or realtorstore@canopyrealtors.com
Canopy Real Estate Institute is open Mon. – Fri. 8:30 a.m. – 4 p.m.
CE, Pre and Post licensing classes are virtual or in-person.
Contact: 704-372-2984 or canopyreinstitute@canopyrealtors.com
Member Services available by appointment only at this time.
All Member Services requests can be processed via email or phone.
Contact: 704-940-3110 or membership@canopyrealtors.com
MLS Support: All requests can be processed via email and phone.
Contact: 704-940-3159 or support@canopyrealtors.com
Canopy Dictionary: This comprehensive resource explains terms and definitions for all Canopy entities. Canopy Dictionary
Broker Relations: Access NAR proposed settlement resources, BIC and Realtor® resources, NC & SC Forms updates, Realtor® value campaign, training and education. Brokerrelations.canopyrealtors.com
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